AI support agent for SaaS teams

Your support team
is drowning in tickets.
Nerve resolves them.

Nerve is an AI agent that handles your support queue automatically — triage, resolution, escalation. 24/7 coverage. Zero extra headcount.

✓ Nerve — from $299/mo
Zendesk — $89/agent/mo × 5 agents

First 100 tickets free. No credit card. Cancel anytime.

or
Works with email & Slack
Live in under an hour
Learns your knowledge base
78%
tickets resolved without human
<90s
average first response time
24/7
coverage, no nights shifts
$299
vs $4,000+/mo for a hire

How Nerve handles your queue

Four capabilities that cover 90% of what your support team does all day.

Instant triage & resolution

Nerve reads every incoming ticket, classifies it by type and urgency, and resolves the ones it knows how to handle — immediately. No queue. No wait. Done.

  • Classifies intent automatically
  • Resolves routine issues on first contact
  • Responds in <90 seconds, always

Learns from your knowledge base

Connect your docs, help center, and past ticket history. Nerve ingests it all and uses it to answer questions accurately — not generic AI fluff, your actual product answers.

  • Connects to Notion, Confluence, Help Scout
  • Learns from resolved tickets over time
  • Gets smarter with every interaction

Smart escalation to humans

When Nerve isn't confident, it escalates — with full context, conversation history, and its reasoning. Your team only sees the 20% that actually needs human judgment.

  • Confidence-based routing
  • Full context handed off, not just the ticket
  • Configurable escalation thresholds

Works where you already work

Email, Slack, Intercom, chat widget — Nerve plugs into your existing stack. No migration, no retraining your team, no new workflow to learn.

  • Email, Slack, chat widget support
  • No workflow migration needed
  • Live in under an hour
The real cost of support

Support is 40% of your headcount and still can't keep up.

Zendesk charges $89/agent/month — and still requires a human to read every ticket. A team of 5 is $445/mo in software alone, before salaries. And when ticket volume spikes, the answer is always "hire another person."

Nerve inverts this. You pay $299/mo regardless of ticket volume. Nerve handles the 78% that's routine. Your team handles the 22% that isn't. Nights and weekends are covered. No overtime, no on-call.

Start free — first 100 tickets on us →
Zendesk + team
Nerve
Monthly cost
$445+/mo
$299/mo
24/7 coverage
✗ Extra cost
✓ Always
Scales with volume
✗ Hire more
✓ Automatic
Learns your product
Training days
Minutes
Auto-resolves tickets
✗ Never
✓ 78% of them
Setup time
Weeks
<1 hour

Simple pricing. No per-seat nonsense.

One price. Unlimited tickets. Cancel anytime.

Starter
$299 /mo
vs $445/mo for 5 Zendesk seats alone
  • Up to 500 tickets/mo resolved
  • Knowledge base sync (1 source)
  • Email + Slack integration
  • Smart escalation to humans
  • Resolution analytics dashboard
Start free — $299/mo →

14-day free trial. Cancel anytime.

Growth
Coming soon
$499 /mo
vs $60,000/yr for a junior hire
  • Unlimited tickets
  • Multiple knowledge base sources
  • Chat widget + email + Slack
  • Custom escalation rules
  • Priority support + SLA
Join waitlist →

Notify me when available.

Common questions

How does Nerve learn my product?
You connect your knowledge base — docs, help articles, past tickets. Nerve ingests it in minutes and starts resolving tickets immediately. The more context you give it, the better it gets. No training period, no prompt engineering.
What happens when Nerve can't resolve a ticket?
Nerve escalates to a human with full context — the conversation history, its confidence score, and why it's escalating. Your team only sees tickets that actually need human judgment. They pick up mid-conversation without restarting.
Does it work with our existing tools?
Yes. Nerve integrates with email, Slack, and chat widgets. You don't need to change your workflow or migrate your existing tickets. Nerve just starts handling incoming volume from day one.
What's included in the free trial?
Your first 100 tickets are free — fully resolved or escalated, no credit card required. Connect your knowledge base, point Nerve at your inbox, and watch it work. You'll see exactly what it resolves automatically vs. what it sends to your team.
How does the pricing compare to hiring?
A junior support hire costs $45,000–$60,000/year fully loaded (salary, benefits, equipment, onboarding). Nerve Growth is $499/mo ($5,988/year) and handles 10x the ticket volume, 24/7. Most teams see full ROI within the first month.
Live demo — no signup required

Try it yourself.

Paste any support ticket. Watch Nerve resolve it in seconds.

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Stop letting tickets pile up.

First 100 tickets fully resolved — free. No credit card required.

Takes under an hour to set up.

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